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Medical Services: Behavioral Health Access Center
What is the Access Center?
The Access Center is the central point of contact for the Blair County MH/MR/D&A Program to arrange services for persons experiencing mental illness and/or drug or alcohol problems. The Access Center serves all persons receiving county funding, state Medical Assistance and those with private-pay insurance coverage for these services. It also serves as a free source of information and referral.
What Does the Access Center Do?
The Access Center is a telephone-managed center that offers confidential and easy access to the mental health services and drug and/or alcohol services that are offered by county contracted treatment providers.

How Do I Get an Appointment for Treatment?
The Access center does not treat persons, but will determine the type of services needed, and will link consumers with their choice of providers. Generally, triage staff of the Access Center will arrange an appointment for the consumer with the provider of choice at the time of contact. Anyone needing mental health or drug and alcohol services may call the Access Center at (814)889-2279 or (800) 540-4690.

What Do I Need to Say When I Call?
Please be prepared to offer a summary of the problem you or the person you are referring is experiencing. The Access Center staff member, who is clinically-trained, will determine the least restrictive, clinically appropriate level of treatment. The Access Center staff will ask you to choose the provider of that service and will make an appointment for you with that chosen provider.

When you call, please have your insurance information along with demographic (age, gender, etc.) information available. For example, your insurance card or medical assistance card. Services are provided to all age groups and are available on a sliding scale based upon your ability to pay.

What Are Your Hours of Operation?
The Access Center is open from 8 a.m. to 4 p.m. Monday through Friday by calling (814)889-2279 or 1-800-540-4690. Any contact after regular hours is handled by the Community Crisis Center, which is a component of the Access Center. The Crisis Center is available 24 hours a day to respond to emergencies at the same phone numbers listed above.

Where is the Access Center Located?
We are conveniently located in Blair Medical Center, 501 Howard Ave., across from Altoona Hospital campus. We are in Building C, Suite 200. While we are primarily a telephone service, walk-ins are welcome.

Whom Do We Serve?
The Access Center serves all persons without regard to race, creed, gender, age, national origin, disability or social and economic status.

What Types of Services Are Available?
  • Geriatric assessment
  • Children's outpatient mental health
  • Adult outpatient mental health
  • Adolescent and Adult inpatient mental health
  • Case management for mental health and drug and alcohol services
  • Inpatient/residential drug and alcohol services
  • Behavioral health rehabilitation services
  • Family-based service
  • Student Assistance Program
  • Drug and alcohol outpatient services
  • Dual diagnosis Services
  • Partial hospitalization for adults and children
  • Crisis intervention
  • Information and referral services to other community resources
  • Prevention Services for alcohol, tobacco and other drugs

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